Tickets for Believe Christmas are now on sale!

Early booking is strongly recommended to avoid disappointment.

If you require any help, please email

Step By Step Guide To Booking

  1. Choose the date you would like to visit
  2. Click 'Book' at the top of the page or one of the dates
  3. Select a group name of your choice (please remember all groups do the same activity just in a different order)
  4. If the group name is not available or sold out, then please try a different group.
  5. Follow the steps for filling in your info
  6. Make payment
  7. Please make sure you receive your Booking Confirmation. Always check your junk folder just in case and please notify us if you don’t receive it and we will re-send this for you.
  8. Keep your email at hand on your phone or a printed copy to bring with you on the day.


  • Baby (under 6 months old) – £0.00
  • Toddler (under 2 years old) - £23.00
  • Child Ticket - £41.50
  • Adult Ticket – £39.50

*Please Note: Tickets are non-refundable. By purchasing a ticket, you are taking a place that will be no longer available to purchase and therefore legally owned by you. On purchase, you are agreeing to these terms, so please read our Terms & Conditions prior to booking.

2022 dates available

This is a full day experience:
10:30am – Arrive and Park
10:45am – Ensemble at the Elf Meeting Point to find your group
11:00am – The Magic begins!
16:30pm – Elves say Goodbye!

Location (In the grounds of)

Hardwick Hall Hotel
County Durham
TS21 2EH